Why does this happen?
There are two reasons you may notice that the paragraphs are not getting highlighted or recognized in your side panel.
1. You are viewing an older case.
If you have saved an older case from CanLII and notice that the paragraphs are not getting recognized in the side panel, this is due to the quality of the data from online. When cases are published as PDFs or photographs of an older publication, this makes it impossible for programs like CiteRight to recognize each paragraph individually. You may notice that the text appears older or unusual as well.
2. You used letters or special characters in the pinpoint menu.
To solve this issue, simply reinput your pinpoints, ensuring that only numbers, commas, and dashes are used. Any other character will not be automatically recognized, preventing the pinpoint from being highlighted in the side panel and automatically side barred in your Book of Authorities.
Learn more! All about pinpoints