Why is Microsoft Word is crashing?
If Microsoft Word crashes unexpectedly after installing CiteRight, it may be caused by interaction with another third-party add-on. Or, the system may be exhibiting unexpected behavior related to the use of a particular function in Word.
Reach out to support
In either case, reach out to CiteRight support immediately. Please attempt to reproduce the error at least once more and record as many of the steps taken to observe the crash. This allows the CiteRight representative to assist you better.