Troubleshooting in Microsoft Word
- CiteRight is grayed out and shows "Disabled" in the Microsoft Word ribbon
- My pinpoints are not getting highlighted after I fill in the "pinpoint" field!
- My case isn't showing up in my library after I've saved it!
- How to prevent field codes from showing your document
- What you need to know about hyperlinked books of authorities and document management systems
- My footnote hyperlinks do not work once I convert my document to PDF
Troubleshooting in our web application and browser extension
FAQs
- If I send a CiteRight document to a colleague who doesn't have an account, can they still read it?
- How do I turn on/off hyperlinks in my citations?
- What if I don't use ibids and supras?
- Can CiteRight handle secondary sources outside of case law?
- The court and/or jurisdiction is not being recognized when I save my case. What do I do?